Business Performance Measurement and Management

This unit discusses developments in the effective measurement and management of business performance. It aims to provide participants with: technical expertise in the application of measurement tools; an ability to critically evaluate performance management alternatives; and an understanding of how to design performance management systems to achieve their intended objectives. Topics covered include: managing effectively through “the financials”; shareholder-value based frameworks including EVA™; stakeholder value management including the balanced scorecard; and the management of intangibles and corporate social responsibility.

Prerequisite: MGSM840 Accounting for Management