Dr Andrew Heys

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Dr Andrew Heys

Director of MBA, Senior Lecturer in Management

MGSM

Contact Details

Tel: +61 2 9850 9024

Email: andrew.heys@mgsm.edu.au

Bio

About Dr Andrew Heys

Director of MBA

BA (Hons) (Macq), MIntS (Hons I) (Syd), PhD (Macq)

Research statement

In his doctoral research Andrew Heys has identified the presence of several different human resource management configurations in law firms and examined the impact of individual HR practices with the different bundles on organizational performance. There is an increasing tendency of professional firms to embrace the HR practices of their corporate clients without understanding of how such practices might affect them. His current work explores this gap and guides future people management practices in the professional services sector.

Contribution to management education

Andrew has written several chapters in a leading textbook on Human Resource Management along with being a contributor to the development of the teaching of negotiation to Australian managers. His negotiation course has utilized experiential learning through a full-day simulation and he has also initiated peer based feedback systems within the syllabus. Andrew has also championed MGSM’s Management Internship Program, successfully writing the course proposal to convert the Internship Program into its own formal unit within the MBA (MGSM 955). He has mentored course Supervisors within the program.

Contribution to management practice

Andrew has been an active voice on people management issues in Australian publications and in the print and broadcast media particularly in relation to negotiation and the management of conflict in the workplace. He has commented extensively at professional conferences and in the media on negotiation and conflict resolution and written in practitioner oriented periodicals and guides on HRM issues and people management.

Media topics

  • Human Resource Management
  • Professional Services Firms
  • Negotiation and Conflict Resolution
  • Learning and Development

Publications

Journal articles

  • Pitt, C., & Heys, A. (2009). The Evolution of the Business Case for E-Learning at St George Bank. Impact Journal of Applied Research in Workplace E-Learning, 1(1), 205-219.
  • Tidwell, A. C., & Heys, A. (1993). The ashes of conflict resolution. Peace Review, 5(4), 401-406.

Book chapters

  • Heys, A. A. (2013). "Managing Grievances and Conflict". In F. Harmsworth (Ed.), Australian Master Human Resources Guide (10th ed., pp. 1073-1092). Sydney, Australia:  CCH Australia Limited.
  • Heys, A. A. (2013). "Workplace Counselling and Employee Assistance Programs". In F. Harmsworth (Ed.), Australian Master Human Resources Guide (10th ed., pp. 1355-1372). Sydney, Australia: CCH Australia Limited.
  • Heys, A. A. (2013). "International Human Resource Management". In F. Harmsworth (Ed.), Australian Master Human Resource Management Guide (10th ed., pp. 1493-1513). Sydney, Australia: CCH Australia Limited.
  • Heys, A. A. (2010). "Managing Grievances and Conflict". In J. Stafford (Ed.), Australian Master Human Resources Guide (8th ed., pp. 985-1004). Sydney, Australia:  CCH Australia Limited.
  • Heys, A. A. (2010). "Workplace Counselling and Employee Assistance Programs". In J. Stafford (Ed.), Australian Master Human Resources Guide (8th ed., pp. 1229-1246). Sydney, Australia: CCH Australia Limited.
  • Heys, A. A. (2010). "International Human Resource Management". In J. Stafford (Ed.), Australian Master Human Resource Management Guide (8th ed., pp. 1367-1386). Sydney, Australia: CCH Australia Limited.
  • Heys, A., & Tidwell, A. (1996). “Resolving conflicts in Asia and the Australian-US relationship”, In R. Bell, T. McDonald & A. Tidwell (Eds.), Negotiating the Pacific Century: The ‘new’ Asia, the United States and Australia (pp. 202-216). Australia: Allen & Unwin.

Conference papers

  • Sykes, M. S., & Heys, A. (2013). Converging configurations: developing a taxonomy of management and  human resource practices in Australian and New Zealand accounting firms. 27th ANZAM Conference 2013: managing on the edge (pp. 1-20), Hobart, Australia: ANZAM.
  • Oakes, N., Heys, A., & Segal, S. (2013). A Phenomenological study of profit sharing and its likely impact in large Australian law firms. 27th ANZAM Conference 2013: managing on the edge (pp. 1-20), Hobart, Australia: ANZAM.
  • Heys, A., Rodwell, J. J., & Jepsen, D. (2011). Configurations of human resource and management practices in Australasian law firms. Australian and New Zealand Academy of Management Conference (pp. 1-18). Wellington, New Zealand: ANZAM.
  • Heys, A., & Rodwell, J. (2006). How a Focus on Intangible Assets Drives Performance in Australian Law Firms. Australian and New Zealand Academy of Management Conference (pp. 1-17). Yeppon, Australia: ANZAM.
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