Navigating Wicked Problems

Navigating Wicked Problems

Today’s business problems are increasingly impossible to define, let alone solve. Why? Because they’re not just complex, they’re wicked. And if the problem is wicked, then ambiguity rules and traditional problem solving approaches not only don’t work, but usually make the situation worse.

This program is designed to provide the frameworks, tools and techniques needed to navigate in environments defined by ambiguity, where clear problem definitions and solutions do not exist.

It will challenge current business assumptions, and demonstrate the creative problem solving approaches that are the key to unlocking the value in such fuzzy and frustrating spaces, encouraging / facilitating a mindset shift to a more flexible mode of operating.

Download the brochure

Download the Navigating Wicked Problems Brochure (PDF)

Date Time Location Enrol
26 - 27 March 2019All dayNorth Ryde CampusRegister
22 - 23 August 2019All dayNorth Ryde CampusRegister

Cost: A$3,600.00

MGSM Wallet points: 6

Who is it for?

This program is designed for:

  • Mid-to-senior level managers
  • High potential managers
  • Business managers responsible for innovation, change or IT projects

Benefits and outcomes

Participants will learn how to:

  • Identify and understand the dynamics of different classes of problems
  • Anticipate the barriers to solving complex problems
  • Understand the mindset and abilities needed to operate effectively in this space
  • Practice pragmatic tools and techniques to navigate the ambiguity of complex problems
  • Become more comfortable with uncertainty and ambiguity


Mo Fox is a true hybrid thinker with an extensive corporate background in advertising and strategy who consults, speaks, writes and trains in the area of creative strategy and applied creative thinking.

Her eclectic background means she thrives on combining structured analytical thinking with free-form creativity to get sharper, faster, stickier results. She has worked across a wide range of industries in Australia and the UK, with companies as varied as Toyota, IKEA, Kellogg and CBA.

Mo is renowned for her ability to navigate highly complex problems and generate innovative ideas in a short space of time – and to engage people in the process.

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