Navigating Wicked Problems
Today’s business problems are increasingly impossible to define, let alone solve. Why? Because they’re not just complex, they’re wicked. And if the problem is wicked, then ambiguity rules and traditional problem solving approaches not only don’t work, but usually make the situation worse.
This program is designed to provide the frameworks, tools and techniques needed to navigate in environments defined by ambiguity, where clear problem definitions and solutions do not exist.
It will challenge current business assumptions, and demonstrate the creative problem solving approaches that are the key to unlocking the value in such fuzzy and frustrating spaces, encouraging / facilitating a mindset shift to a more flexible mode of operating.
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|15 - 16 March 2018||All day||North Ryde Campus||Register|
|29 - 30 August 2018||All day||North Ryde Campus||Register|
MGSM Wallet points: 6
Who is it for?
This program is designed for:
- Mid-to-senior level managers
- High potential managers
- Business managers responsible for innovation, change or IT projects
Benefits and outcomes
Participants will learn how to:
- Identify and understand the dynamics of different classes of problems
- Anticipate the barriers to solving complex problems
- Understand the mindset and abilities needed to operate effectively in this space
- Practice pragmatic tools and techniques to navigate the ambiguity of complex problems
- Become more comfortable with uncertainty and ambiguity
Mo Fox is a true hybrid thinker with an extensive corporate background in advertising and strategy who consults, speaks, writes and trains in the area of creative strategy and applied creative thinking.
Her eclectic background means she thrives on combining structured analytical thinking with free-form creativity to get sharper, faster, stickier results. She has worked across a wide range of industries in Australia and the UK, with companies as varied as Toyota, IKEA, Kellogg and CBA.
Mo is renowned for her ability to navigate highly complex problems and generate innovative ideas in a short space of time – and to engage people in the process.